frequently asked questions

Are your ceramics food safe?

Absolutely! Unless I specifically mention otherwise for a particular piece, all my ceramics are glazed with lead-free, food-safe materials. So, you can feel good about using them for your favorite foods.

Can I put my pottery in the dishwasher or microwave?

For most of my pieces, the dishwasher is generally okay, but if you really want to extend their life and keep them looking their best, a gentle hand wash is always my recommendation. As for the microwave, it really depends on the specific item – so please do have a peek at the product description for that particular piece.

Why does my piece look a little different from the photos?

Ah, the beauty of handmade! Since each piece is truly made by my own two hands, no two will ever be exactly identical. You might notice slight variations in color, size, or even the texture – it’s all part of what makes your handmade ceramic so unique and special! Think of it as its own little personality.

Do you take custom orders?

Yes, I absolutely do! I get so excited about creating unique, personalized pieces. If you have a special idea brewing, please send me a message, and let’s chat about the details and see what we can create together.

Do you accept returns or exchanges?

Because each ceramic piece is lovingly handmade, all sales are final. I hope you understand! However, if something isn’t quite right with your order when it arrives, please don’t hesitate to reach out to me. I’ll always do my very best to find a solution and make things right.

How long do custom orders usually take?

Custom creations typically take around 2 to 4 weeks from start to finish. This timeframe can vary a little depending on the complexity of your request and what my current studio schedule looks like. I promise it’s worth the wait for something made just for you!

Do you need payment upfront for custom work?

Yes, for all custom orders, I do require full payment before I start bringing your vision to life. This allows me to dedicate the necessary time and materials to your special piece.

Let’s connect

Location

Newport News, VA

Phone

(757) 927-2202